We have following features for Online Payment
- Online payment recovery helps retrieve failed or pending transactions. It ensures that the deducted amount is returned or processed properly.
- In case of failed payment, banks usually reverse the amount automatically. This process may take up to 5–7 working days depending on the system
- Customers should note the transaction ID or reference number. It helps in tracking and resolving the issue quickly.
- Payment disputes can be raised through mobile banking or website. Banks also provide customer care numbers and support forms.
- In case of delay, a written complaint can be submitted to the bank. Keep screenshots or proof of transaction while raising a complaint.
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